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Business Hours
24/7 Operations Center Office: Mon-Fri 9AM-6PM EST
Our operations center is active 24/7. Current average response time: 45 minutes.
Frequently Asked Questions
How quickly can you respond to a service request?
We acknowledge requests immediately and route them to the appropriate team. For urgent matters, our 24/7 operations center can dispatch within 2 hours in major metro areas.
What insurance coverage do you provide?
We maintain $100M+ in comprehensive coverage. Each shipment is individually insured based on declared value, with full documentation provided.
Can you handle international shipments?
Yes, we coordinate international secure logistics through our partner network. Contact us for details on specific routes and requirements.
What are your vault access hours?
Vault access is available 24/7 with prior arrangement. Standard access hours are Monday-Friday 9AM-5PM EST.
Miami Security Facility
Located in the heart of Miami's financial district, our headquarters houses our 24/7 operations center, executive offices, and Class-A vault facility.
Gloval Secure Logistics
11330 NW 36th Terrace
Doral, FL 33178
United States
Questions? We're Here to Help
About our services, vault access, transport scheduling, or custom security needs. Our team is available 24/7.